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24-hour Customer Service Hotline
 

Mainland China: the service hotline 95516 has been opened to 31 provinces, autonomous regions and municipalities directly under the central government in China, providing 24-hour professional services on consultation, suggestion, and complaint of bankcards. 

Hong Kong, Macau and overseas: CUP has opened local service hotlines in 14 countries and regions :

Hong Kong

800-967-222

Japan

0044-2213-2369

Singapore

800-860-0028

Germany

0800-0007-224

Macau

0800-801

Australia

1-800-649612

Korea

0079-814-800-7159

France

0800-905942

Thailand

0018-001-2066-5999

U.S.A.

866-567-5516

Malaysia

1-800-813410

New Zealand

0800-450831

Italy

800-873045

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