CUP service opening time       January 2005

Local CUP service hotline     800-860-0028

CONSUMPTION BY WIPING CARD ON POS

Application Range

Merchants with CUP labels all accept CUP cards. Some merchants may not have put up the CUP label, so cardholders can inquire the cashier whether CUP cards are accepted.

Merchant Characteristics

Currently, CUP’s promissory merchants in Singapore have reached several thousand in number. They include famous dutyfree stores, large department stores, brand monopolized stores, etc. Some restaurants, schools and hospitals also accept CUP cards. Most merchants at Changi Airport accept CUP cards.

Accepted Cards

Bank cards with the CUP label, including dual currency cards.

Reminder: When using dual currency cards, cardholders are recommended to ask the cashier to choose CUP network, so as to assure the enjoyment of various favorable treatments and services provided by CUP network.  As certain amounts of limits exist for credit card consumption, CUP debit cards are more suitable for large consumption on luxuries, as they are subjected only to the limit of balance account of the cards.

Relevant Charges

No commission charge for overseas card-using.

When consuming through CUP network, the currency exchange charge of 1%-2% will be exempted. CUP will change the amount in local currency into RMB amount to deduct from the holder’s RMB account.

ATM CASH WITHDRAWAL

Application Range

Almost all ATMs in Singapore accept the withdrawal of cash in Singapore dollars by CUP cards. These ATMs include those of DBS, UOB and OCBC.

CUP cards cannot perform over-counter transfer and cash withdrawal abroad.

Accepted Cards

Bank cards with the CUP label, including dual currency cards.

Reminder: Cardholders are recommended to use CUP debit cards abroad since overdraft interest will be charged when drawing cash with credit cards.

How to Identify ATMs Accepting CUP Cards?

The CUP label.

Chinese Interface

ATMs that accept CUP cards all have Chinese interfaces.

Cash Withdrawal Procedure

The card will be returned before cash given. Then the receipt will be printed (selectable).

Charge and Limit on Withdrawal

Daily cash withdrawal from a debit card should not surpass the Singaporean dollar equivalent of 10 thousand RMB.Daily cash withdrawal from a credit card should not surpass the Singaporean dollar equivalent of 5 thousand RMB.

Issuing banks charge a certain amount of commissions for overseas cash withdrawal. Limits on daily withdrawal times and amount as well as commission charges can be obtained from card issuing banks.

When drawing cash through CUP network, the currency exchange charge of 1%-2% will be exempted. CUP will change the amount in local currency into RMB amount to deduct from the holder’s RMB account.