CUP service opening time       December 2005

Local CUP service hotline     Currently not available

CONSUMPTION BY WIPING CARD ON POS

Application Range

Merchants with CUP labels all accept CUP cards. Some merchants may not have put up the CUP label, so cardholders can inquire the cashier whether CUP cards are accepted.

Merchant Characteristics

CUP’s promissory merchants in Vietnam are mainly famous local wine stores and souvenir stores in Ho Chi Minh City and Ha Noi.

Accepted Cards

All CUP cards including dual currency cards.

Reminder: When using dual currency cards, cardholders are recommended to ask the cashier to choose CUP network, so as to assure the enjoyment of various favorable treatments and services provided by CUP network.  As certain amounts of limits exist for credit card consumption, CUP debit cards are more suitable for large consumption on luxuries, as they are subjected only to the limit of balance account of the cards.

Relevant Charges

No commission charge for overseas card-using.

When consuming through CUP network, the currency exchange charge of 1%-2% will be exempted. CUP will change the amount in local currency into RMB amount to deduct from the holder’s RMB account.

ATM CASH WITHDRAWAL

Application Range

Several hundred ATMs in Vietnam accept the withdrawal of cash in local currency (Vietnamese Dong) by CUP cards and provide balance inquiry service. These ATMs are mainly located in major cities like Ho Chi Minh City, Ha Noi, Hai Phang, Halong Bay, Hue and Hoi An.

CUP cards cannot perform over-counter transfer and cash withdrawal abroad.

Accepted Cards

All CUP cards including dual currency cards.

Reminder: Cardholders are recommended to use CUP debit cards abroad since overdraft interest will be charged when drawing cash with credit cards.

How to Identify ATMs Accepting CUP Cards?

The CUP label.

Chinese Interface

All ATMs that accept CUP cards have Chinese interfaces and Chinese voice prompts.

Cash Withdrawal Procedure

Cash given before card returned.

Charge and Limit on Withdrawal

Daily cash withdrawal from a debit card should not surpass the Vietnamese Dong equivalent of 10 thousand RMB.Daily cash withdrawal from a credit card should not surpass the Vietnamese Dong equivalent of 5 thousand RMB.

Issuing banks charge a certain amount of commissions for overseas cash withdrawal. Limits on daily withdrawal times and amount as well as commission charges can be obtained from card issuing banks.

When drawing cash through CUP network, the currency exchange charge of 1%-2% will be exempted. CUP will change the amount in local currency into RMB amount to deduct from the holder’s RMB account.