CUP service opening time       December 2005

Local CUP service hotline     0800-0007-224

CONSUMPTION BY WIPING CARD ON POS

Application Range

Merchants with CUP labels all accept CUP cards. Some merchants may not have put up the CUP label, so cardholders can inquire the cashier whether CUP cards are accepted.

Merchant Characteristics

Currently, several thousand CUP promissory stores are mainly located in Frankfurt, Berlin, Munichi, Koeln, Stuttgart and Regenburg. These merchants include group-shopping stores popular with tourists and some dutyfree stores at Frankfurt Airport.

Accepted Cards and Relevant Procedure

Bank cards with the CUP label, including dual currency cards.

Reminder: When using dual currency cards, cardholders are recommended to ask the cashier to choose CUP network, so as to assure the enjoyment of various favorable treatments and services provided by CUP network.  As certain amounts of limits exist for credit card consumption, CUP debit cards are more suitable for large consumption on luxuries, as they are subjected only to the limit of balance account of the cards.

Relevant Charges

No commission charge for overseas card-using.

When consuming through CUP network, the currency exchange charge of 1%-2% will be exempted. CUP will change the amount in local currency into RMB amount to deduct from the holder’s RMB account.

ATM CASH WITHDRAWAL

Application Range

Currently, there are several ten thousand ATMs all over Germany that accept Euro cash withdrawal with CUP cards, but balance inquiry service is not available.

CUP cards cannot perform over-counter transfer and cash withdrawal abroad.

Accepted Cards

Bank cards with the CUP label, including dual currency cards.

Reminder: Cardholders are recommended to use CUP debit cards abroad since overdraft interest will be charged when drawing cash with credit cards.

How to Identify ATMs Accepting CUP Cards?

ATMs accepting CUP cards have the CUP label on them. Many ATMs in major cities like Berlin, Munich, Hamburg and Stuttgart have CUP labels put up.

They can also be identified through following labels:

Chinese Interface

No Chinese interface provided except on Citibank ATMs.

Cash Withdrawal Procedure

The card will be returned before cash given.

Charge and Limit on Withdrawal

Daily cash withdrawal from a debit card should not surpass the Euro equivalent of 10 thousand RMB.Daily cash withdrawal from a credit card should not surpass the Euro equivalent of  5 thousand RMB

Issuing banks charge a certain amount of commissions for overseas cash withdrawal. Limits on daily withdrawal times and amount as well as commission charges can be obtained from card issuing banks.

When drawing cash through CUP network, the currency exchange charge of 1%-2% will be exempted. CUP will change the amount in local currency into RMB amount to deduct from the holder’s RMB account.