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CUP service opening time October 2006
Local CUP service hotline 0800-0007-224
CONSUMPTION BY WIPING CARD ON POS
Application Range
Merchants with CUP labels all accept CUP cards. Some merchants may not have put up the CUP label, so cardholders can inquire the cashier whether CUP cards are accepted.
Merchant Characteristics
CUP’s promissory merchants are located in Rome, Milan, Venice and Florence. They include brand fashion stores like Hermes and Eegna, as well as articrafts stores, specialty restaurants and hotels.
Accepted Cards and Relevant Procedure
Bank cards with CUP labels apart from dual currency cards like Visa and Master cards.
Reminder: Holders of dual-currency cards cannot pay through CUP network, so it is recommended that you bring CUP debit cards with you to assure that you can enjoy various favorable treatments and services provided by CUP network. As certain amounts of limits exist for credit card consumption, CUP debit cards are more suitable for large consumption on luxuries, as they are subjected only to the limit of balance account of the cards.
Relevant Charges
No commission charge for overseas card-using.
When consuming through CUP network, the currency exchange charge of 1%-2% will be exempted. CUP will change the amount in local currency into RMB amount to deduct from the holder’s RMB account.
ATM CASH WITHDRAWAL
Application Range
Currently, more than half of the ATMs in Italy accept cash withdrawal in Euros with CUP cards, but they do not provide balance inquiry service.
CUP cards cannot perform over-counter transfer and cash withdrawal abroad.
Accepted Cards
Bank cards with CUP labels apart from dual currency cards like Visa and Master cards.
Reminder: Cardholders are recommended to use CUP debit cards abroad since overdraft interest will be charged when drawing cash with credit cards.
How to Identify ATMs Accepting CUP Cards?
Apart form ATMs with CUP labels on the screens, ATMs with labels of following banks all accept CUP cards.
Chinese Interface
Currently no Chinese interface available.
Cash Withdrawal Procedure
1、 Choose “Circuiti Internazionali” (international transaction) on some ATMs
2、 Choose the language (can be English)
3、 Choose the transaction type: Cash Withdrawal
4、 Choose the amount of withdrawal (no more than 250 Euros)
5、 Put in the PIN
6、 When the PIN is correct and the amount is below the upper amount (250 Euros for each withdrawal), ATM will return the card before giving the money, and then print the receipt at last.
Charge and Limit on Withdrawal
The upper limit for every cash withdrawal is 250 Euros. Daily cash withdrawal from a debit card should not surpass the Euro equivalent of 10 thousand RMB.Daily cash withdrawal from a credit card should not surpass the Euro equivalent of 5 thousand RMB.
Issuing banks charge a certain amount of commissions for overseas cash withdrawal. Limits on daily withdrawal times and amount as well as commission charges can be obtained from card issuing banks.
When drawing cash through CUP network, the currency exchange charge of 1%-2% will be exempted. CUP will change the amount in local currency into RMB amount to deduct from the holder’s RMB account.
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